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Each day you spend at home doing nothing is a waste of time. Unearth the hidden beauty of the world through traveling with help from Custom Travel in Collierville, Tennessee.

On this page, we share our fun, personal travel experiences that will make you pack your bags and bring out your travel bucket list. Read our blog below.

How to Get Money Back If Your Ticket Price Goes Down

Gilbert Ott

September 11, 2017

Alaska Airlines, Delta, JetBlue, and Southwest each have transparent price guarantees that will give you a credit or refund for the difference in any fare drop. But pay attention to the specifics, as they vary: Alaska and Southwest will refund or credit you if a lower fare is found on their sites any time up to departure, for example, while Delta only honors price drops that occur in a 24-hour window. Meanwhile, JetBlue offers a 14-day price guarantee from the time of booking, where customers receive the amount of the difference in the fare in the form of future travel credit if a lower fare is found. Delta also offers a voucher and credit for the difference in fare if a lower price for the same ticket is found at least $10 cheaper on their website. The other two of the "big three" carriers—American and United—have [less transparent policies], but will issue a refund and future travel credit if a lower fare is found within 24 hours on their respective booking sites.

With Alaska and Southwest, you can score a refund or future travel credit directly online by logging into your booking. For JetBlue, you'll need to call the customer service line to receive a travel voucher, while Delta has an online form you have to complete to receive your voucher and fare difference. Make sure to keep track of any credits you get, too; in all cases, they expire a year from issue, so make sure to plan your next adventure accordingly.

Other airlines will offer refunds and credit, but the process is slightly more convoluted. If there's a significant drop in airfare after purchasing a ticket, with virtually any airline, there's potential to get a partial refund. In certain instances the fare savings may be larger than the change fee—resulting in money going back into your pocket. You'll just need to crunch the numbers to see if there are savings to be had. Before going about this, it's important to confirm the exact change fee for the given airline and availability of the newer, cheaper ticket. As a best practice, call the airline and discuss cancellation and rebooking options. The agent will be able to give you a detailed accounting of all fees and fares available, and if the original ticket price can be partially refunded.

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The Best Frequent Flier Programs of 2018

Posted on March 25, 2018 at 1:00 PM Comments comments (1)

The top airline rewards program is Delta SkyMiles, according to a new study from the personal finance site WalletHub. It’s the third straight year that Delta has won top honors. Alaska Airlines and Hawaiian Airlines came in second and third place, respectively.

The study takes a broad view of rewards programs, evaluating much more than just the ease of getting upgrades and free flights, two of the biggest perks of these programs. WalletHub also evaluates the number of flights, destinations served, whether points expire, blackout dates, and other minutiae. Also under consideration in WalletHub's data gathering is whether a traveler flies a little, an okay amount, or a ton. Delta, for example, offers great value for people who fly an “average” amount, while Southwest does best for those that fly only infrequently. JetBlue by contrast does the most for its most devoted passengers.

So is Delta’s program really the best? Mileage obsessives don’t seem convinced, no matter what WalletHub says. “One of the first things that stood out to me about this study is that they named Frontier’s credit card tied for the best even though they say the miles you’d be earning with the card are among the worst,” says Gary Leff, of the firm Book Your Award, in an email. “The results here just make no sense. That’s not surprising when the value of the miles themselves only accounts for one quarter of the scoring. [This study is] at least as much about the airline itself rather than the frequent flier program.”


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The Points Guy, which also tracks rewards programs, has previously called Delta SkyMiles “perplexing” and “rather turbulent,” which leaves passengers “unsure about whether you should collect as many SkyMiles as possible or avoid the program entirely.” Not exactly a ringing endorsement.

Still, there’s a valuable takeaway from WalletHub’s analysis: Their frequent flier calculator tool lets you punch in the amount you spend annually on airfare to determine which program is (probably) a good choice for your personal circumstances. If you’re just getting started in earning and spending frequent flier points, it’s a very helpful jumping off point.

Here’s how the airlines' rewards programs stacked up, per WalletHub:


Delta Air Lines

Alaska Airlines

Hawaiian Airlines

American Airlines

United Airlines

JetBlue Airways

Southwest Airlines

Sun Country Airlines

Frontier Airlines

Spirit Airlines


4 Ways People Steal Your Passport

Posted on October 19, 2017 at 5:00 PM Comments comments (1)

Sometimes, a bump, nudge, or distraction is all it takes.

The stolen passport market is huge: There are more than 40 million passports listed as missing on a database created by Interpol in 2002, and according to the U.S. Department of State, more than 300,000 American passports are lost or stolen in the U.S. each year. And given that these are the most common ways thieves have been known to pilfer a passport, it pays to be aware.

The set-down

It's easy enough to make a mistake with your documents when traveling—after all, how natural is it to put your passport on the table at a restaurant as you pull out a chair, or rest it on top of your suitcase as you check the departure board at an airport? I've done it, and I'm guessing you have, too. But take your eye off the document for a moment, and you open yourself up to the possibility of someone bumping your table (or bag) as a distraction—and walking away with your passport. Another one of the most common places for thieves to grab a passport is in a place where we actually need to produce it: checking in at a hotel overseas. Be wary of putting it to the left or right of you as you shuffle for your confirmation number or booking details, as someone could come along and create a distraction—think returning a key, or asking a question—and slip away with your document. Instead, place your passport on the counter in front of you, and immediately return it to its secure location after it is passed back to you.

The spill

It sounds slightly out of a Charlie Chaplin movie: seemingly innocent passers-by "spilling" anything from ice cream to juice on people they pass. Yet there are worldwide reports of such instances, wherein a distraction is created, and in the process of aiding and cleaning the hapless victim, the "spillers"—or their associates—lift a passport. If you have the misfortune of being spilled on, refuse attendance and instead, avoid contact with the offender by quickly walking away.

The pocket

It's obvious, sure, but one of the easiest ways for people to snatch your passport is if it's carried in your pockets: All it takes is a crowded train and a nudge—or a coat that's been draped over the back of a chair, and a sleight of hand. If you need to carry your passport with you, look for a flat money belt, which can be worn around your waist and neck and concealed under your clothing. If you're in the market for something a bit more comfortable, try a travel wallet or passport cover. Both conceal your passport (and nationality), and the travel wallet also has room for other valuables, including credit cards and emergency cash. Avoid carrying your passport and spending money together if you can, as taking out cash will alert potential thieves.